e-shopping & auctions > e-shopping > I bought a product on sale that is damaged. the retailer refuses to take it back.

You have the same rights when you buy a product on sale as you do if you pay full price. The law says that if goods are sold they must be of satisfactory quality and not be faulty.

However, if the fault was drawn to your attention, or if the fault should have been obvious to you before purchased, you are not entitled to a refund.

Last updated on April 15, 2008 by The E-Victims Organisation