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e-shopping & auctions
Search the FAQ for entries containing:
e-shopping
(31 entries)
My presents didn't arrive until after Xmas can I get compensation?
Can I claim compensation for waiting for a late delivery?
My package was damaged in the post who should I complain to?
The product I ordered never arrived
Who is responsible if the goods are lost or damaged?
If a website advertises the wrong price, do they have to sell it at that price?
Do I have to have the original package to return a defective product?
The retailer sent me the wrong item and I can't get them to pick it up
I returned a faulty product but the seller didn't refund the original postage costs.
The product I bought is defective do I have to return it to the manufacturer?
What happens if I bought something that is broken or faulty?
I bought a product on sale that is damaged. the retailer refuses to take it back.
Can I claim a refund from my credit card company for a defective item?
I recently bought a product that broke can I return it?
Do I have to pay to send back a defective product?
The price has gone up on my order
I received something that I did not order
I want to do a return but the trader refuses to give me his address
Can an online retailer have a no refund policy?
The product I ordered is out of stock for three weeks can I cancel?
When it says I have to cancel an order in writing - can I send an email?
I ordered a product online but when it arrived it was not the same one as advertised.
I was sold a fake/counterfeit product.
My account/credit card was debited twice for a product I bought online.
I don't recognise the company/charge on my credit card statement
I used my card online and now I worried that someone else is using it.
I bought an item on sale can I return it?
The retailer won't honour my consumer rights.
I have a dispute with my Credit Card Company
What happens if I paid for my item using a debit card or wire transfer
How do I get my money back if an online company has gone out of business?
online auctions - eBay
(13 entries)
How can I tell if an eBay seller is a business trader?
What are my rights when buying from a business trader on an online auction?
The trader says my rights do not apply to online auctions
I think the seller is a business trader but he says he is a private seller
I bought a used item from a business trader do I have any rights?
I bought something from a private seller and now I have problems
I can't get in contact with the seller - what do I do?
If you buy on eBay who is responsible when something is not delivered?
What is the PayPal Buyer Protection Policy?
I am not happy with PayPal's decision.
The item I won never arrived does PayPal have to give me money back?
I used my credit card - Can I get my money back?
I paid for my auction item with a credit card does this help me?
Copyright © 2008, The E-Victims Organisation, CIC All rights reserved. Providing help and advice to victims of e-crime, fraud, online incidents, problems including bullying, harassment, e-shopping, online auctions,social networks,chat,text and more